As deliveries continue across the Pimax headset lineup, many of our major models are now available from stock, with estimated fulfillment times of 3–5 business days after payment for eligible configurations.
This includes Crystal Light, several Crystal Super models, and both the Lighthouse and SLAM versions of Dream Air.
Compared with our previous update, estimated fulfillment times for several in-stock models have shortened from 5–7 to 3–5 business days.
Availability and fulfillment timelines may vary depending on the product, configuration, and region.
Here's an overview of current availability and shipping progress, along with where to find the latest updates.
Current Availability and Estimated Fulfillment Times
Most of our major headset models are currently in stock. Taking the U.S. market as an example, here is the latest overview of product availability and estimated fulfillment times:
| Product | Availability | Estimated Fulfillment Time |
|---|---|---|
| Crystal Light | In Stock | 3–5 business days |
| Crystal Super 57PPD | In Stock | 3–5 business days |
| Crystal Super Ultrawide | In Stock | 3–5 business days |
| Crystal Super 8K OLED | In Stock | 3–5 business days |
| Dream Air Lighthouse / SLAM | In Stock | 3–5 business days |
| Dream Air SE Lighthouse / SLAM | Backorder | Approximately 2–3 weeks |
Please note: These are estimated order fulfillment times, not guaranteed delivery dates. Actual timelines may vary depending on your region, selected configuration, and shipping arrangements.
Checking Your Shipping and Order Status
Whether you're planning a purchase or waiting for an existing order, you can find the latest shipping information on our Pimax Shipping Status page.
The page allows you to:
- Check availability before ordering: View current stock status and estimated fulfillment times by product, configuration, and region.
- Follow an existing order: Check fulfillment progress for outstanding orders or track your individual order status.
- Review shipping costs and taxes: Find information about regional warehouses, shipping fees, and applicable taxes.
Shipping information is reviewed and updated weekly, helping customers stay informed throughout the purchasing and delivery process.
Keeping Shipping Information Up to Date
As more Pimax headsets become available from stock, we're continuing to improve how we communicate inventory and fulfillment progress.
Shipping schedules may differ by region and product configuration, and estimates can change as orders are processed. We'll continue updating outstanding order progress and notify affected customers by email if significant changes occur.
We understand that choosing a high-end PCVR headset involves more than comparing specifications. Knowing when to expect your device is also an important part of planning a new setup or upgrading an existing one.
Our goal is to make availability and shipping information clear, accessible, and easy to follow, both before and after an order is placed.
For current product availability, estimated fulfillment times, and order updates, visit: