I ordered my replacement cable when I found out the pixel noise and random sparkles in the picture was due to the cable. After ordering on 4/25 and it's 7/6, I'm guessing it will never arrive. Mine has had this shipping status for months: Destination - Tracking consuming: 297 ms 2020-05-23 15:45 Origin Post is Preparing Shipment -< We have received notice that the originating post is preparing to dispatch this mail piece. 2020-05-23 15:45 CHINA, SHANGHAI EMS, Processed Through Facility 2020-05-23 14:54 CHINA, SHANGHAI, Processed Through Facility 2020-05-22 15:09 CHINA, Acceptance Origin - Tracking consuming: 69 ms 2020-05-23 18:34 上海市, 已交航空公司运输 2020-05-23 15:45 上海市, 【国际邮件处理中心】已出口直封 2020-05-22 19:06 上海市, 到达【国际邮件处理中心】 2020-05-22 18:37 上海市, 离开【杨浦杨浦揽投部】，下一站【国际邮件处理中心】 2020-05-22 15:09 上海市, 【杨浦杨浦揽投部】已收件，揽投员：顾芳晴，电话：13818961095 2020-05-11 10:26 物流订单已创建
This brand new Pimax 2-in-1 Cable improves your Virtual Reality experience. It is compatibible with all Pimax products. Highly recommended.
Hi, Thanks for your kindly reply, we will keep improving our products and customer service to serve you better. Pimax customer service team