Vision 8K X

I'm a new Pimax customer and I can say there is a lot that can be improved. I received my first 8kx on October 26 I was impressed with the way the HMD was packaged. Everything looked nice and secured.
How ever when I started to use my new 8kx there was some problems that lasted a few seconds the first day the next day it became a beginner problem that started a RMA process. The process was long and little stressful do to timezones was made easier by "Doman Chen" and "Vivi".
After shipping the faulty HMD back to "Pimax" it took about 3 weeks for the replacement. The replacement I have now work's better than the first one so far with some small issues with audio which I have a small workaround but it's a problem my friend's can hear everytime I speak through the HMD mic.

All in all the 8kx is amazing.
The customer service is slow do to timezones.
And some product's suffer do to manufacturing.

One good customer service experience can change the entire perception a customer holds towards the organization.[

This is a great device! Coming from the Quest I was amaze by the HUGE improvement

It takes some time to find the right adjustment for clear vision. At first, the view was blurry and I thought I got a defective device. But after reading comments online I manage to adjust the clarity by adding padding to fit my face shape. Now I would say the view is 95% perfect. My IPD is pretty low too so only blurriness left is on the very side of the lenses.

Games like Pavlov are much better now that I can actually see details past a few meters instead of blurry moving pixels like on the Quest.

After many issues and rmas, I finally recieved a great piece of hardware after fixing it myself. If it was way simpler to set up and recieve it would be a lot better experience. I plan to have fun!

I purchased the 8K X after owning the 4K and the 8K headsets, I expected improvements to the Pimax line in the 8K X, but did not expect the large leap to the screen door effect being almost non-existent and the refresh rate in non-native to be 114 Htz. These are game changers for Pimax and should put them at the top for VR manufacturers of this quality of products. Also, the fact that you can buy replacement lenses and change them out easily is big!!! I scratched my right lens with my glasses was disappointing, but I ordered the new lens and should have it fixed soon. The wear-ability of the headset and the comfort you feel while it is on is top notch. The new software is very nice and I have only seen one instance where it did not run a game on my machine from the beginning and I had to reboot to get it to work. There is some trouble with the Pimax VR experience software that makes video choppy while in the menu and some menu selections cause adverse video states to be seen. Other than these few issues I think the Pimax 8K X is the top of the line and best VR headset I have owned to date. I hope to see more innovations from Pimax in the future. Keep up the great work!!!